What We Collect
Users who have a User Account must provide their email, name, address, and telephone number. Additionally, a hashed (encrypted) version of your password is stored in the database. Because the password is hashed, we do not know exactly what it is; rather, we are only able to match it against any entered password used when trying to login. If you forget your password, we can reset your password but not recover it. The password must be stored in this way so that we have a way to confirm your identity and subsequently allow you access to your account securely. Credit card payments are processed by our Merchant Processor (Paypal). You have the option of saving credit card numbers in your account for future use, but we do not store the full numbers in our database; we only retain the last 4-digits for you to identify them. The full numbers are stored safely on the Paypal side, following PCI (Payment Card Industry) compliant regulations.
In addition to data collected from our webservers, we also gather information about website visits through Google Analytics, a web analytics service provided by Google, Inc. (“Google”), and information related to email tracking. Emails sent by us may contain a web beacon, pixel tag, or other method to log and track which emails are read, what links are clicked, and where certain message may be forwarded to.
What We Do With Your Information
Your email and name are used for all communications with you regarding your account, past purchases, customer support, and other inquiries. When you login to our website, your email will also be your username and will thus, uniquely identify you and your usage of our system. The name and physical address you submit is used to confirm your credit card payment information. If you decide to use an alias for your name, your purchases will most likely fail. Please also note that because user profile information is not verified, using a fake address or telephone number may also cause your purchases to fail. Your name, address, and telephone are stored in our database to create user profiles which are used primarily: 1) maintain a customer record, 2) confirm your identity, 3) invoice orders. This information is also used to provide a more convenient checkout experience, where saved address information can easily be selected using a dropdown menu. Address information can be edited in your user profile through the Dashboard page. You will only be contacted by telephone if there is an urgent message regarding your account and you cannot be reached through email. In the rare case that there is an urgent message regarding your account and you cannot be reached through email or telephone, your physical address may be used to send regular “snail” mail correspondence through regular postal services.
We may periodically use your email to contact you with information about new promotions, products, special offers, or other information and announcements which we believe you may find useful or interesting. Occasionally, we may also use your email to contact you for market research purposes, such as to take a survey or poll. Such information may be used to customize or tailor the website, products, or services according to the best interests of the majority. An option to unsubscribe or opt-out will always be presented at the bottom of all such emails, or you can alternative submit an unsubscribe request using our other contact options, or through a message on this website.
Information gathered from web requests are used to better understand the needs of our visitors, to monitor traffic, and to improve our website and services. Specifically, such information enables us to track legitimate and illicit website usage, find broken or problematic links and pages, trace errors and fix bugs, detect and prevent website attacks, analyze certain areas or aspects of the website, and ensure overall website functionality. Additionally, of notable use are analytical information for business analysis and operations, business intelligence, product development, improving products and services, personalizing content, providing advertising, and making recommendations. As visitors can use a multitude of browsers and platforms to access the website nowadays, this data is also necessary to determine how we may need to account for certain setups, devices, systems, or any combination of the above for better compatibility, security, and optimization.
Sharing With Third Parties
We will do all that we can to keep your information secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Your information is shared for the sole objective of fulfilling the purposes outlined in this policy. We will not sell, distribute, or lease your personal information without your express written consent or unless we are required to do so by law.
A cookie is a small file which asks for permission to be placed on your computer's hard drive. Most web browsers accept cookies by default. Cookies help to analyze web traffic and also indicate when you have visited a particular site or section of a site. In short, cookies allow websites and web applications to specifically cater and respond to you as an individual user. They help us provide you with a more fully-featured website telling us which pages you find most useful and to reduce redundant data flow for website performance. A cookie in does not give us access to your computer or any information about you. It only contains data that is generated from the way you access and use the website, typically browser information, device information, and certain preference settings. They can also be used to remember information about your likes and dislikes. Please consult your particular web browser's manual if you wish to disable this option. Just be aware that disabling cookies may prevent you from taking full advantage of the website, and may even make some pages (such as parts of the site which require logging in) unusable.